Job Title: Project Manager
Department: Construction
Supervisor: Sr. Project Manager
FLSA Status: Exempt
Prepared By:
Prepared Date:
Approved By:
Approved Date: March 4, 2020

Summary

We are seeking a highly motivated, disciplined, and organized Sr. Project Manager to help manage our expanding work, help us grow existing clients, and develop new ones. These projects can be fast-paced, detailed, and high demanding. Therefore, they require strong organization and time management skills. We want our team members to succeed and provide long term potential with a growing company. It is an opportunity to work with different clients (Property Managers, Adjusters, Claims & Risk Managers, Building Engineers, Facility Managers, throughout Southern California (Los Angeles, Orange County, and Inland Empire).

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Performs the initial damage assessment walkthrough with the client and adjuster.
• Develop and implement the scope of loss with client or adjuster following all program guidelines.
• PM is accountable for all daily operations of the project.
• The PM serves as the point of contact for client and adjuster. They are responsible for ensuring that all the daily paperwork is properly completed and submitted to the company’s administrative department.
• The PM submits daily work order requests to the scheduling coordinator for staffing on projects.
• The PM communicates daily with project leads regarding scope of work and tools/supplies needed and holds them accountable for quality and quantity of daily work performed by the specific crew.
• The PM approves all subcontractor bids and invoices.
• The PM documents the scope of work and completes Xactimate estimates. PM is responsible to review billing for accuracy and resolve any carrier billing disputes.
• The PM is responsible for the successful completion of the project, on time and within budget.
• Participates in on call rotation for afterhours emergencies.
• PM is involved in company-wide meetings and trainings to further the quality, customer service and efficiency of the jobs

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Publisher, Outlook, Internet Explorer), Xactamate, PSA, Adobe Acrobat

Certificates, Licenses, Registrations

• Ability to identify fire damaged items as salvageable or non-salvageable
• Ability to interact with loss related situations with empathy and compassion with Customers, Co-workers and Adjusters
• Ability to manage multiple projects/tasks concurrently
• Excellent interpersonal communication skills that builds trust and rapport
• A proactive person, that promptly responds to clients to job demands.
• Advanced and proficient in current technologies (i.e. Outlook, Microsoft Office, Excel, Digital Photography, Xactimate, Reading Blueprints)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear and taste or smell.  The employee is frequently required to sit.  The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually loud.